FAQs

Frequently Asked Questions

What is a Gas Fire?


A gas fire is, as the name suggests, a fire system that uses gas as its fuel.

There are two types of gas available, the first being natural gas which is generally found in pockets under the sea bed and transported to land via a network of pipes. The second type of gas is liquefied propane gas, or LPG as it is often referred to. This is basically a gas supplied in large pressurised containers and is generally used where properties are not on the network supplying natural gas. A lot of the properties that don't have natural gas are found in rural areas, small villages or farms.

There are different types of gas fire, which fall into the categories below:

Decorative: Decorative gas fires are primarily designed to provide a focal point in a room, giving the beauty of a living flame and is designed to compliment a centrally heated room.
Convector: As its name implies, a convector gas fire provides additional heat in the form of convected air, and in some instances the fire may be used as the only source of heat within a room.


Radiant: This type of gas fire uses the fireback to increase the radiant heat output to the room. Some models of gas fire achieve a significant heat output using this method.
There are two basic type of gas fire. These are inset, which as the name implies sits within an opening with its trim flush with the back panel and outset, which sit in front of the back panel protruding into the room.

What is a Stove?


A stove is a type of fire that uses the traditional method to provide heat to a room and is basically a cast iron or steel box on legs that harbours a fuel source within. As a general rule a stove can provide more heat because of its design.

There are four different materials used for constructing a modern stove. These are:

Cast Iron: This is the original material used to construct a stove. It is made up of different panels of cast iron that are bolted together and use a sealant to make it airtight, which in turn allows airflow to be precisely controlled. This allows both the heat output and refuelling frequency to be varied and helps maximise burning efficiency. Cast iron also is also better at diffusing heat and can be cast more thickly in areas allowing for greater strength. The casting of the panels also allows more ornate and sculptural panels to be made.


Steel: Steel stoves bodies are generally made from one piece, which does away which additional seams to provide a more airtight seal than cast stoves. This allows for easy and precise fuelling and is generally used to make more modern and contemporary looking stoves controls. The steel construction of stoves reduces weight over traditional cast iron stoves.


Aluminium: These stoves are used purely for electric and flue less gas stoves that don't produce as much heat as multifuel and wood burning stoves. They are easier and cheaper to construct and also much lighter.


Composite: Stoves made from composite materials are only used on electric stoves, where the heat output is much lower than any other stove. This allows for greater manoeuvrability as the stoves are much lighter for easier transportation


What fuels do stoves use?
There are four types of fuel available for stoves, these are:

Wood Burners: This type of stove burns logs or wood as the name suggests. Logs burn best on a bed of ash with no draught from below and create a fabulous flame pattern which is both cosy and hot. In general most wood burners have a kit available to upgrade the product to multifuel.


Multifuel: Multi fuel stoves are designed from the outset to burn either wood and logs or any other source of solid fuel such as types of coal and pure heat. Mulitfuel stoves have a raised grate that allows for air to be drawn in and burned from underneath. Some multifuel stoves create a much greater heat than wood burners.


Gas: These types of stove are designed to run on natural gas or LPG (liquefied propane gas). They don't produce as much heat as a wood or multifuel stove, but require very little maintenance in the form of cleaning out. Gas stoves are available as class 1, 2 or flueless.


Electric: The main advantage of an electric stove over any of the above is the weight savings, and transportability. The other great thing with an electric stove is the availability of having a flame effect without any form of heat, or flame effect with heat. These are ideal where houses are well insulated but require a focal point.


What is Cleanburn technology?
Most modern wood burning or multifuel stoves have a clean burn system. This is also sometimes referred to as 'after burn' or 'air wash'.

Cleanburn stoves burn wood or solid fuel with outstanding efficiency resulting in more heat delivery into a room and less going up the chimney. It works by using three separate airfiows; primary air to burn solid fuel in the conventional way, plus airwash air to help to keep the window or glass clean and pre-heated secondary or cleanburn air to burn excess soot or hydrocarbons in the smoke.
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  • Q. Are the fires easy to light and operate?
  • All fires come with traditional rotary control, which incorporates a piezo spark ignition, and is fully variable between the preset High and Low settings.

    Selected appliances in the range are available with remote control. The remote control option enables control of the appliance from the comfort of your armchair, a feature especially beneficial to the elderly, disabled or infirm.
  • Q. Do the appliances require an electrical supply?
  • Rotary and remote controlled fires do not require a power supply to operate. The remotes use ultrasonic technology which is battery powered. Powaflue appliances require a mains supply to power the fan extraction unit.
  • Q. What are the running costs of these appliances?
  • The running costs of each appliance can be calculated quite simply using the following calculation: Running Cost = Energy Input (gross) x Your Gas Bill Tariff.

    Example: Energy Input (gross) 6.2kW x Gas Bill Tariff (gross) 2.4p/kWh = Running Cost 14.9p per hour.

    Your Gas Bill Tariff figure can be taken from a recent gas bill, or contact your gas provider for this information.
  • Q. What is an oxygen depletion sensor and a flame supervision device?
  • An Oxygen Depletion Sensor (ODS) detects when oxygen levels in the room fall below a specified level and cause the pilot flame to lift away from the sensing probe. This activates the flame supervision device, which cuts off the gas supply to the fire and renders the appliance safe.
  • Q. What safety features are incorporated into the appliances?
  • All gas fires are fitted with an oxygen depletion sensor, and all fires have a flame supervision device, for complete safety and peace of mind. Certain appliances within the range have individual safety features detailed within this brochure.
  • Q. What ventillation is required?
  • No additional ventilation is required when installing most appliances in the range. Your CORGI installer will draw your attention to any requirements which may lead to installation of additional ventilation.

    The flueless appliances require additional, purpose provided ventilation of a minimum 100cm2. An openable window or louvre is also required in the room into which the appliance is installed.

    These fires must be installed by a CORGI registered fitter in accordance wtih the manufacturer's instructions
  • Q. Are the fires easy to operate?
  • We aim to design all of our fires to be easy to use and simple to operate. Our range of electric fires feature high-level switches that are purposely positioned with the elderly in mind.
  • Q. Can the flame effect be used independently of heat?
  • All electric appliances benefit by having the flame effect operational on its own for visual enhancement only.
  • Q. What are the running costs of these appliances?
  • The running costs of these appliances can be calulated quite simply using the following calculation: Running costs = Energy Input x Your Electricity Bill Tariff.

    Example based on electric fire set to 2.0kW heat setting with flame effect: Electric Energy Input 2.06kW x Your Electricity Bill Tariff 8.1p / kWH = Running Cost 16.7p per hour.

    Your Electricity Bill Tariff figure can be taken from a recent electricity bill, or contact your electricity provider for latest tariff.
  • Q. What safety features are on the appliance?
  • All electric fires are fitted with a thermal trip switch that monitors the temperature inside the appliance, and senses any change if it becomes covered or displaced for any reason. The trip switch will automatically switch off the heater, which then must be reset manually before it will operate further.